Ezzha

Ezzha Privacy Policy

We collect personal data that you provide us directly, and we also obtain personal data through the use of cookies and other technologies, as well as from third parties. The categories of information may include:

Identifiers

(for example, name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers)

Personal information

(for example, name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, education, employment, employment history, employee health information, bank account number, credit card number, debit card number, or any other financial information)

Commercial information

(for example, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

Internet activity

(for example, browsing history, search history, information on interactions with a website, our services, or advertisements)

Geolocation data

(for example, physical location or movements)

Professional or employment-related information

(for example, current or past job history)

FULL PRIVACY POLICY

We at Infusion Software, Inc. d/b/a Ezzha ("Ezzha" or "we" or "us" or "our") know that your privacy is important. This privacy policy ("Policy") is designed to assist you in understanding how we process your personal data when you (1) use our websites, web applications, or our mobile applications (and other add-on applications, (2) subscribe to or use our services or other related services on which we post a direct link to this Policy, (3) visit our offices, (4) contact us or we contact you (including through telephone, text messaging (SMS/MMS), email, and website channels), or (5) otherwise interact with us. Personal data does not include information which is not personally identifiable or which cannot be reasonably associated or linked with an individual or household. Please read this Policy carefully to learn how we collect, use, share and otherwise process your personal data, and to learn about your rights and choices regarding our processing of your personal data.

Collection of Your Personal Data

What We Collect. In some situations you may provide us with your personal data, which could include your name, street address, telephone number, email address, job title, payment card number, other financial account number(s), mother's maiden name or other family names, date and place of birth, criminal record, arrest record, driver's license number, photographic image, the types of information specified in the Summary of Data Use, Collection, and Disclosure section of this Policy, and any other information we collect about you that by itself is not personally identifiable information but if combined with personally identifiable information could be used to personally identify you. You may provide us with personally identifiable information when you enter a sweepstakes or contest; complete a survey; apply for a job; make a purchase; download an e-book; request customer support; evaluate or subscribe to certain services or Platform, sign up for email or text message (SMS/MMS) notifications and/or newsletters; register for our Platform, or register and/or set up an account/profile to access, visit and/or use our website and/or Platform; provide comments, reviews, feedback, or testimonials about our products or services, request support or information about our services or Platform; and participate in any other transactions or interactions between you and Ezzha. Third Party Sites. We may provide links to third party websites. Please note that the privacy and other policies of any such third-party website may differ materially from this Policy. We strongly recommend that you review the privacy policies of any such third party prior to submitting personal data. Ezzha has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us. Use of Widgets and social media. We may provide widgets that make it possible to share information on third-party services. We may also include social media features, such as the Facebook® or Twitter® button and similar widgets and interactive mini-programs that run on our site (each, a “Feature”). To the extent we use these Features, they may collect your Internet Protocol address, record which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media Features and widgets are either hosted by a third party or hosted directly by us. Your interactions with these Features are governed by the privacy statement of the company providing the Feature or widget.

Use of Your Personal Data

General. We may process your personal data as described in this Policy to perform our contract or other obligations we have with you, for our legitimate interests or those of a third party, as needed or permitted to comply with applicable laws, or based on your consent. These uses may include: providing our websites, services, and functionality (for example, to perform our contract with you for the use of our websites and services and to fulfill our obligations under applicable terms of service or to operate and administer our websites and to provide you with content you access and request); Email and SMS. We may communicate with you through email and text messaging (SMS/MMS) using your personal contact information on file in our systems to inform you of new products, important industry and company news, information about our Platform and services, and as otherwise provided in this Policy, unless you opt out of such communications. We may use automated decision making and profiling in the following instances:

Chatbots

We use chatbots, a software that conducts an automated conversation to answer your questions and improve our customer service.

Analytics

We use automated analytics of your profile and usage experience, based on which we provide personalized product recommendations to you.

Retargeting

We or our third-party service providers use “retargeting”, which means we may send you or display to you communications and content specifically tailored to your interests and needs based on your previous internet actions.

Disclosure of Your Personal Data

We may disclose your personal data to our independent contractors, business partners, processors, or service providers who have agreed to (i) hold this information in confidence, and (ii) not use it for any purpose except to carry out the services they are providing for Ezzha. Such vendors may include providing services enabling us to use personal data as described in the Policy, such as hosting our Platform, services or other data; managing the functionality of our Platform or services; hosting customer relationship management, marketing automation, customer service and other software platforms on our behalf; processing and facilitating payment card transactions and related authentication, security and fraud prevention activities; collecting delinquent accounts; fulfilling and processing orders; delivering products or services you have ordered; conducting background checks and other pre-employment screening; assisting with marketing and promotions; and enabling us to send you email.

Data Retention

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required law or permitted by law (including without limitation, where required by our legal and regulatory obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others). When the purposes of processing are satisfied, we will delete or depersonalize your personal data within a reasonable time period.

Data Integrity and Security

We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect personal data from unauthorized processing, including unauthorized access, disclosure, alteration, or destruction. Although Ezzha will use reasonable efforts to secure our systems, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure. In addition, if we have to disclose your personal data to governmental/law enforcement officials, we may not be able to ensure that those officials will maintain the privacy and security of your personal data.

International Transfers of Personal Data

Your personal data may be collected, transferred to and stored by us in the United States and by our affiliates and third parties that are headquartered in other countries, such as certain European Economic Area countries, as well as certain other countries such as the United States, United Kingdom, Canada, New Zealand, Switzerland, Costa Rica, and Australia. Therefore, your personal data may be processed outside your jurisdiction, and in countries that may not be subject to an adequacy decision by the European Commission, United Kingdom, or your local legislature and/or regulator, and that may not provide for the same level of data protection as your jurisdiction. We ensure that the recipient of your personal data offers an adequate level of protection, for instance by entering into the appropriate data protection agreements and, if required, standard contractual clauses for the transfer of personal data (as adopted by the European Commission Implementing Decision 2021/914/EU of June 4 2021 and European Commission Implementing Decision 2010/87/EU of February 5, 2010), adequacy decisions for the United Kingdom or Canada, or transfers on the basis of any other data export mechanism authorized pursuant to applicable data protection laws.

Your Rights & Choices

You may have certain rights relating to your personal data, subject to local data protection laws. Please note that you can only exercise these rights with respect to personal data that we process about you when we act as a data controller. This is when Ezzha decides why and how your personal data will be processed, rather than our customers making those decisions. To exercise your rights with respect to information processed by us on behalf of one of our customers, please read the privacy notice of our customer. Depending on the applicable laws and, in particular, if you are located in the European Economic Area, the United Kingdom, Brazil, or the State of California in the United States, these rights may include:

Unsubscribe

You may opt out of receiving future promotional/marketing messages from us by submitting the opt-out request form located at https://pages.Ezzha.com/unsubscribe, by clicking the "Unsubscribe" link found in the footer of our email messages or by replying or texting ‘STOP’ if you receive text message (SMS/MMS) communications. Please note that if you opt out of promotional/marketing messages, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile. You may also contact us using the information in the How to Contact Us or Exercising Your Rights sections of this Policy.

Other Information

Changes and Effective Date. We may change this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the top of this Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version or other notice on our website. We encourage you to review this Policy often to stay informed of changes that may affect you. If you would like to see an earlier version of this Policy, please contact us using one of the methods set forth above and specify the applicable date or time period for the prior Policy version requested.

Contract Terms

You consent to our collection, use, and disclosure of your information as described in this Policy. For the purposes of our Policy, when we refer to "you" or to a "customer" we mean any past, current or prospective customer of Ezzha, and any individual whose personal data is obtained pursuant to this Policy. By choosing to visit and interact with Ezzha, you agree to comply with the terms of this Policy, and that your visit and any dispute regarding the protection of your privacy during such visit is subject to this Policy and if you are a customer of ours, the dispute resolution provisions in our separate Terms of Services or other agreement applicable to our services. Please note that to the extent a customer enters into other contractual agreements with Ezzha, the privacy terms and conditions of such agreements (including the separate Terms of Service) may by express reference supplement or supersede portions of this Policy.